689slots FAQ — Find answers to your questions here

No. At 689slots, withdrawals are sent only to a wallet linked to your registered account. Whether it's KBZPay, Wave Money, AYA Pay, or CB Pay — only a wallet registered in the account holder's own name can be used. This policy is in place to keep your funds secure.

Yes, but you must meet the wagering requirement first. If you receive a 150% welcome bonus, you must wager the bonus amount × 25 before you can withdraw. For example — if you deposit 20,000 Ks and receive a 30,000 Ks bonus, you must wager 30,000 Ks × 25 = 750,000 Ks. Once that amount is reached, your winnings become regular funds that you can withdraw.

The minimum withdrawal amount at 689slots is 20,000 Ks. If your balance is below that, keep playing until it reaches the minimum before requesting a withdrawal. For the maximum withdrawal limit, you can ask via Live Chat.

Withdrawal requests are normally processed within 1 hour. If it takes longer, possible reasons include: account verification not yet complete, player details not matching, or delays related to Sundays or bank holidays. You can contact Live Chat with your reference number to follow up.

689slots processes withdrawal requests within 1 hour. Funds arrive quickly via KBZPay, Wave Money, AYA Pay, and CB Pay with no bank transfer delays. Processing runs on MMT timezone, 24 hours a day, 7 days a week.

Once a match ends, 689slots' system automatically checks and settles the result as soon as the official result is available. Settlement is based on regular time only (Full Time, 90 minutes) — extra time and penalties are excluded unless stated in advance. If a result is uncertain, the match is marked as void and your stake is returned.

In Asian Handicap, the stronger team gives a goal head start to the other. For example — if Team A is -1.5, Team A must win by 2 or more goals for your bet to win. In European Handicap, if the handicap is exactly covered, it results in a push (stake returned). Whatever odds format you're using, read the explanation on the 689slots match page before placing your bet.

An accumulator (parlay) combines multiple matches into a single bet. The odds from each match are multiplied together, so if you pick well, the combined odds are much higher. However, if any one match loses, the entire accumulator loses — so plan carefully how many matches you include.

Yes, you can. In in-play betting, odds change in real time from the first minute until just before the final whistle. If you place a bet while odds are changing, it will be settled at the odds shown at the time it is confirmed. Play when your network connection is stable.

In Baccarat there are two sides: Player and Banker. The side closest to 9 wins. 10, J, Q and K all have a value of 0. If the total goes over 9, the tens digit is dropped and only the units digit counts. Many players say that for beginners, betting on the Banker side tends to be slightly more comfortable within the game system — but no outcome is guaranteed.

Live Dealer games use live video streaming technology so you can face a real dealer and real cards in a live view. You place bets from your phone or computer while watching the dealer deal the cards in real time. Results are decided by the cards, not an algorithm, and recorded on the 689slots platform.

When you enter a table, the minimum and maximum bet for that game are shown in one corner of the screen. Limits differ from table to table, so you can pick one that fits your budget. If you want to know more about the limits, you can ask via Live Chat.

Dragon Tiger is a simpler card game than Baccarat. One card is dealt to the Dragon side and one to the Tiger side, and the side with the higher value wins. Because it is simply a comparison of each card's number, results come out quickly. There is also a Tie bet, but the probability on that side is low, so think it through carefully before deciding.

In online Live Casino, the decks are regularly reshuffled, so card counting cannot be said to be effective. On top of that, using this method may go against the platform's fair play rules and could result in your account being blocked. Please play responsibly.

Contact 689slots Live Chat immediately and request a temporary account block. Then check your phone and email for any messages, and verify whether your personal details have been changed. Change your password right away — choose one that combines numbers, letters, and special characters.

689slots protects players' financial and personal data using SSL (Secure Socket Layer) encryption technology. Data is stored only in an encrypted database and is never shared with third parties. Players' payments are also protected by a pattern-verification system.

Yes, you should. When two-step verification is enabled, an OTP code is required as a second check if an incorrect password is entered too many times, making it much harder for an unknown person to get in. You can turn it on in Account Settings, and the OTP will be sent only to your registered phone number.

The official 689slots domain is 689slots.mom only. The address bar must show "https://" and a lock icon. Check the domain name carefully — do not enter a site with wrong numbers, extra hyphens, or a similar-looking name. Do not click links from unknown sources; type the address directly into your browser yourself.

Absolutely not. Official 689slots staff will never ask for your OTP code, password, or bank details at any time. Anyone who asks for these is a phishing scammer. If this happens to you, report it to Live Chat immediately.

Normally a deposit reaches your balance within a few minutes. If it has not arrived yet — check whether the amount is at least 3,000 Ks, check that the registered phone number is correct, and check whether there was a network error during the transaction. Send a screenshot to Live Chat and 689slots staff will look into it for you.

For every payment method at 689slots, the minimum deposit amount is 3,000 Ks. Whether you use KBZPay, Wave Money, AYA Pay, or CB Pay, the amount is the same. Amounts below 3,000 Ks cannot be processed.

689slots does not charge any additional deposit fee. However, KBZPay, Wave Money, AYA Pay, or CB Pay may charge their own transfer fees. If you want to check in advance, look at the fee rates in the wallet app you are using. There is no fee on the 689slots side.

At 689slots you can deposit and withdraw using KBZPay, Wave Money, AYA Pay, and CB Pay. These four methods are the most widely used mobile wallets in Myanmar and are available 24 hours a day. Deposits by bank card (Visa/Mastercard) are not available at this time.

Log in to your 689slots account and go to the Deposit section. Select Wave Money, enter the amount you want to deposit (minimum 3,000 Ks), then copy the Wave Money number and reference shown. Open the Wave Money app, tap Transfer, and send the money using that reference. Once done, take a screenshot and upload it on the 689slots Deposit confirmation page — your balance will be updated quickly.